Hiring & Interviewing Skills for Team Leaders and Managers

About the Course:

Most managers are never formally trained to hire; they learn by trial, error, and the occasional bad hire that costs the team months of productivity and morale. Yet hiring is one of the highest-leverage decisions a manager makes.

This session equips team leaders and managers with the practical interviewing skills that separate confident, structured hiring from guesswork. Participants will learn how to define what they're really hiring for, ask questions that reveal real evidence of skill and fit, avoid common bias traps, and make hiring decisions they can stand behind.

This is not theoretical HR training; it is a hands-on session built for managers who hire as part of their job, not as their specialty.

Course Objectives:

• Define clear hiring criteria before writing a job posting or scheduling an interview
• Design structured interview questions that reveal real skills and behaviors
• Apply behavioral and situational interviewing techniques effectively
• Recognize and reduce common interview biases
• Evaluate candidates consistently using a structured scorecard approach
• Make confident, well-documented hiring decisions and avoid common hiring traps

Who is the Target Audience?

• Managers and Team Leaders involved in hiring decisions
• First-time hiring managers
• HR Business Partners support line managers through hiring
• Department Heads building or scaling their teams

Basic Knowledge:

• No formal recruiting background required. Relevant for any manager who interviews and hires, regardless of experience level.